Return to Help Index
International Shipping
Do you ship to my country?
  Please create an account by clicking the "My Account / Order Status" link at the top right hand side of our site. During signup we'll ask for your shipping address details including country. If your country is not in the dropdown menu of available countries, unfortunately we cannot ship to your country at this time.


Because of how we ship, we will contact you to bill shipping separately through Freshbooks.
What are my payment choices?
  During the checkout process you may choose any of our current payment options and continue to place your order. Please note that we will not ship your order until we receive payment from you.
When will my order ship and what are my shipping charges?
  We will contact you after your order is placed to discuss shipping. We bill separately at this time through Freshbooks.

Shipping rates are as follows:

Shipping - Canada

$16.00 - Flat Rate Padded Envelope (fits about 10 yards of wovens) Maximum weight 4#

$32.00 - Medium Flat Rate Box (fits 22-30 yards of wovens) Maximum weight 20#

$42.00 - Large Flat Rate Box (fits 30-40 yards of wovens) Maximum weight 20#

Shipping - Other Locations

$21.00 - Flat Rate Padded Envelope (fits about 10 yards of wovens) Maximum weight 4#

$52.00 - Medium Flat Rate Box (fits 22-30 yards of wovens) Maximum weight 20#

$67.00 - Large Flat Rate Box (fits 30-40 yards of wovens) Maximum weight 20#

What is the return policy?
  Please see our Terms & Conditions for complete details regarding our return policy.